Returns & Refunds Policy

We want you to be satisfied with your purchase. If you are not completely happy with your order, you may return eligible items within a specified timeframe. Please read our Return and Refund Policy carefully to understand the process and requirements for returns.

Return Eligibility

To be eligible for a return, items must be unused, in their original packaging, and in the same condition that you received them. Certain items may be non-returnable, including items marked as final sale. If you are unsure about the eligibility of an item, please contact us for clarification before initiating a return.

Return Process

To initiate a return, you must email us at [email protected] within 14 days of receiving your order. In your email, please include your order number, the item(s) you wish to return, and the reason for the return. We will respond with instructions on how to proceed with the return. Returns sent without prior approval may not be accepted.

Return Shipping Costs

Customers are responsible for all return shipping costs unless otherwise agreed upon. We recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value. We do not guarantee that we will receive your returned item, and you are responsible for the item until it reaches us.

Refund Processing Time

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days. Please note that depending on your bank or credit card company, it may take additional time for the refund to reflect in your account.

Exchanges

We do not offer direct exchanges. If you would like to exchange an item for a different size or color, please return the original item for a refund and place a new order for the desired item. This ensures that you receive the correct item without delay.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [email protected]. We may request photos of the item and packaging to assess the issue. If the item is confirmed to be damaged or defective, we will provide instructions for returning the item and will cover the return shipping costs.

Contact Information

If you have any questions about our Return and Refund Policy or need assistance with a return, please reach out to us via email at [email protected]. We are here to help and will respond to your inquiries as quickly as possible.}